Cancellation & Refund Policy

1. Cancellation Policy

We understand that sometimes you may need to cancel or reschedule your appointment. Please notify us as soon as possible if you need to make changes to your scheduled appointment.

2. Refund Eligibility

Full refunds are available for appointments cancelled more than 24 hours in advance. This policy ensures that we can offer the time slot to other clients who may need it.

3. Late Cancellations

Appointments cancelled less than 24 hours in advance may be subject to a cancellation fee. This helps us maintain our service quality and availability for all clients.

4. No-Show Policy

If you do not show up for your scheduled appointment without prior notice, the full session fee will be charged. We encourage you to contact us if you're running late or need to reschedule.

5. Rescheduling

You may reschedule your appointment once without additional charges, provided you give us at least 24 hours notice. Additional rescheduling may incur a fee.

6. Emergency Situations

We understand that emergencies can arise. In case of genuine emergencies, please contact us immediately, and we will work with you to find an appropriate solution.

7. Refund Processing

Refunds will be processed within 5-7 business days using the same payment method used for the original transaction.

8. Contact Information

To cancel or reschedule your appointment, please contact us at:

• Email: ellipsementalwellness@gmail.com
• Phone: +91 93427 71069